Sam Wuhib 57
Thursday, July 3, 2025
this app seems easy when you use it, but after we moved out of our apartment the payment kept going through after we canceled auto pay. that's not safe, and we changed unit and it's very unclear to which unit the payment went to and it hides that. I'd rather not use this. Just do direct auto pay to your bank. cause there is fee charges for every payment you make too!
Samuel Walter 512
Sunday, October 2, 2022
I use this app because I have to, not because I want to. It's buggy, and often has display glitches, but is ultimately functional. The biggest problem that needs to be fixed is the payment process. If you make a mistake in entering the payment parameters, there's no recourse, or way to cancel the payment. When you submit the payment, you should be presented with a confirmation screen that shows your payment parameters before proceeding to to actually submit the payment.
Alex Raymond 109
Monday, July 10, 2023
The app has worked well for submitting payments and maintenance requests. But as of the end of this month (July 2023) they will now be charging an additional fee for all forms of payment. Previously there would be a fee for using credit cards and debit cards but no fee for using an eCheck to pay rent. Now they are changing that policy to squeeze out even more money from renters. Just frustrated that every single online payment now comes with some sort of fee.
Tyler 158
Monday, January 20, 2025
Why can't I set a recurring payment based on day of the week instead of only by date? Being able to set a payment every 25th of the month or whatever is useless for spacing out payments. There should absolutely be a recurring payment option for ever week, two week, four weeks, etc. Most people get paid based on day of the week (every other Friday, etc) not based on date. It is very confusing and frustrating that the only option is a recurring date.
Jason Orton 90
Monday, July 10, 2023
Just got a notice that they are going to start charging a service fee for use of the product when using an E-Check. Apt complex doesn't want anyone to write a normal check anymore due to security. No charge to write a traditional check, but there is a charge to do an E-Check. I'm sick of being forced to pay these service charges. They are small as a single charge but they add up. We shouldn't be charged extra for something that is mandatory. It's not a convenience, it is required.
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