Aku dengkiX 27
Wednesday, July 9, 2025
booked a ticket and paid. app said in 2 hours will get inetiary. after 2 hours get email my booking was cancel and they gave a voucher refund. (if refund to bank account take 7 working days). and tried to rebook the flight. first price change +260. going to pay it. then suddenly increase to +880. What a joke. its like scamming people with low price then force u to pay more after purchase. i just refund to acc and wait about 5 days to get my money back. luckily they paid back.
AIRPAZ
Thursday, July 10, 2025
Hi, Traveller
Thank you for getting in touch. To assist you better, kindly inform us of your Airpaz code and your concern through https://airpaz.link/app-feedback?source=AS&username=1087. We will get back to you as soon as possible after we receive the details.
Regards,
Airpaz
Annjay Alfornon 16
Thursday, July 10, 2025
It's been a days since I book my flight from Manila to Iloilo and you canceled it all of the sudden and I still haven't received my refund yet. It's been stressing me out that you have to canceled it, and your customer service is poor, please do something about it.
AIRPAZ
Thursday, July 10, 2025
Hi, Traveller
Thank you for getting in touch. To assist you better, kindly inform us of your Airpaz code and your concern through https://airpaz.link/app-feedback?source=AS&username=1088. We will get back to you as soon as possible after we receive the details.
Regards,
Airpaz
Nurul Nadia 8
Wednesday, July 9, 2025
terrible apps... difficult to change date, I got email a day after request..when I want to pay they got a expired time. I have to repeat same process almost 3 times to change date....not recommend this apps👎 Edited
AIRPAZ
Wednesday, July 9, 2025
Thank you for reaching Airpaz. Your case is now being reviewed. Our team will assist via your registered email (
[email protected]). Please check your email inbox periodically.
Regards,
Airpaz
Joanah Marie Dela Rosa 49
Tuesday, June 17, 2025
I had a problem upon booking my flight ticket and I was informed that my booking was canceled. I had a lot of concerns regarding my booking and the customer service was a great help because they answer my all my queries to help ease my mind. The refund process was fast to as it was advised 1-7 *working days*. I received my refund around 5 working days Thank you Edited
AIRPAZ
Wednesday, June 18, 2025
Thank you for contacting Airpaz and see you next trip!
Hope you enjoy our service!
Best regards,
Airpaz
Can Princess 6
Saturday, July 19, 2025
I advise booking directly with the airline. Airpaz didn't offer much assistance or solutions when I encountered problems. Their emails, despite polite phrasing, but it means they are not going to pay any responsibility. Edited
AIRPAZ
Sunday, July 20, 2025
Hi Can Princess.
We apologize of what happened to your booking experience with Airpaz. It is not the service we expect you to receive from Airpaz. We are here to help kindly inform us your Airpaz Code and your concern through https://airpaz.link/app-feedback?source=AS&username=1098.
Best regards,
Luna Airpaz
more reviews