Jordan “Sehrvis” Neal 55
Saturday, June 21, 2025
My parents friends got them a frame that uses this, and then when my parents left for a year long trip on the other side of the world they got us one so we could share pictures with each other. I really wish they had gotten any other frame besides this one. This app is easily the worst photo management app I have ever dealt with. It's slow, buggy, and is constantly trying to push you into their premium plan in really intrusive ways. If you have a choice, do not use this.
Melissa Ventola-Peters 19
Monday, June 30, 2025
Gave this frame to my parents 4 yrs ago, and they absolutely love it, however, we are disappointed in the changes they've made to now charge yearly subscription for photo storage. As others have said, they should have allowed current users an exemption to their new policy as it's also a huge hassle to change out albums and delete pictures to fit their new storage limits basically forcing the upgrade.
Christopher Brett 269
Thursday, April 10, 2025
With advances in tech, cloud storage should be cheaper, larger, & easier, not smaller, more expensive, & more difficult. Especially when you pay $140-$170 for a frame, it should all be included. Now Nix decides to just change their terms? What started as a great idea, has now become a money grab. Don't waste your money on this, especially when shared cloud storage exists and apps that can broadcast pictures to your smart TV, for a more reasonable price, you probably are already paying for.
Dan Chivers 58
Tuesday, May 20, 2025
Nickel and Dime for everything. when I purchased this frame I had at least 1GB of storage only to find out a few years later they now cut my storage space in half and I now have to pay a subscription fee to add any photos. Also, if more than 1 person wants to be able to add photos that is another fee. DO NOT BUY! there are so many better frames out there for the same price or cheaper
N Oway 54
Thursday, May 15, 2025
I bought 7 Nixplay frames over the years for my family. I'll never buy another. Nixplay costs a lot more, but came with plenty of free storage. Suddenly, in a bait-and-switch scam, they are charging annual subscriptions for what was INCLUDED in the price. Called it an "update". My frames are located at 4 different homes, so I'd need 4 subscriptions. If you don't pay, your device becomes basically useless. They'll probably raise the price every year. I just don't trust them anymore.
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