Jamie Pridmore 89
Friday, July 5, 2024
This app just doesn't work. (Android) Occasionally, I can read a few articles but, if I follow a link, or try a puzzle, that's it for the day. Most of the time I am greeted by a blank page or a spinning loading symbol. It's extremely frustrating! The website is better as I can at least access articles on a browser but at this stage I will not be maintaining a subscription. The journalism is good quality and I'd like to support it, the tech issues really stand in the way.
Independent Digital News & Media Limited
Thursday, July 18, 2024
Hi, We are really sorry for the trouble and we appreciate you bringing this issue to our attention. Please contact us at
[email protected], we will look into this further!
Brad 184
Saturday, February 26, 2022
Works fine but don't click on a podcast episode, as you'll never be able to get the podcast playback options off the bottom of the screen. I had to uninstall the app and redownload. A little ridiculous. Also doesn't seem like the news is actually updated. The Ukraine invasion page was updated 8 hours on the app, but 7 minutes ago on the website, for example. Edited
Eleanor 84
Monday, October 10, 2022
Pros: 25 free articles a day, good quality journalism Cons: Lots of weird faults: can't scroll through the "five things to know today" at the top of the page, sometimes you can't click on certain articles, search function doesn't always work. You also can't edit your preferences so certain topics do/don't appear, which is a deal-breaker for me. You might as well download BBC news instead
Al Gibson 171
Tuesday, November 16, 2021
Far better suited to Apple than Android, the phone hangs and crashes on a frequent basis - the iPad doesn't seem to suffer the same fault. Clever link back to full website for older, archived articles. No back button - I have to return to the main page and retrace my steps which is unnecessary and annoying. Clear font and presentation. I can't seem to search for a particular sport on the app? Overall, I find it less than impressive. I'll probably cancel my subscription and buy print Edited
A Google user 28
Monday, June 3, 2019
Changed my review from 1 🌟 to 3. I took out my subscription while abroad and have in the meantime found that the problems with the app are cause by any low speed data connection. When linked to a "proper" 3/4G or WiFi network all works fine. But if you travel for work as I do that is not always possible. Halve of the 2/3rd world are on 2G. Dear Independent, you want a 5 🌟 review here?; Then put a proper low speed/data option in like text only. Photos can wait until home/better connection. Edited
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