Heidi Winke-Rushing 55
Wednesday, September 8, 2021
Pretty useless app. Keep getting same errors over and over that says the page looking for no longer exists. This is right after logging in. Takes at least 2 times to get plans purchased to show under your account. Cannot make changes, like phone number. Have been trying to update my payment method for a few weeks now. More errors on top of errors. It's neverending! I think they should scrap this so called app, and start from scratch!
HomeServeUSA
Monday, September 13, 2021
Thanks for your review. The app is a newer offering and not all features are fully integrated - many of the functions are currently hybrid between the app and our web portal (homeserve.com). If you send us a note at
[email protected], we can give you additional details to update your contact info and payment details.
Unbiased Reviews 5
Tuesday, March 4, 2025
Downloaded the most recent app and after entering my last name and zip code and hitting "enter", it flips back to the same screen, asking for the same information. No wonder the majority of ratings for this app are 1 star. This was after receiving an email in which I confirmed my identity.
HomeServeUSA
Wednesday, March 5, 2025
Thank you for your review. Can you please send us a note at
[email protected] so we can assist with resolving?
Tyler Wengerd 19
Sunday, April 25, 2021
Could be used for tracking manuals and appliances, but that's not the service I'm paying HomeServe for, and there are better apps for that. I expected to be able to use this app for managing my account and claims, but it seems even less useful than the website. The "my account" section in the app is just a wrapper around a browser, so if the site is down (as it seems to be now, since I keep getting a "general error" page when I log in), you can't access this section from the app. Edited
HomeServeUSA
Monday, April 26, 2021
Thank you for your review. The app is a newer offering and not all features are fully integrated yet but your plans from HomeServe can be synced. Part of our future plans is to support all features and functions in the app. Please send us a note at
[email protected] if you have additional questions or feedback.
A Google user 23
Monday, October 21, 2019
Just installed and added my first couple of items and I love it so far. I love the idea as I'm a very organized person and am excited to get rid of a lot of paperwork! The only thing I don't like is that I couldn't sign in with my current homeserve account. Had to create a new account but regardless, I love it so far! I have a Google Pixel 3 and have not had issues with the app like others have stated in other reviews. Edited
HomeServeUSA
Monday, October 21, 2019
Hello! Thanks so much for your feedback. Please let us know if you have any feature requests as you continue to use the app. We plan to allow login with your HomeServe account before the end of the year. Stay tuned!
Mike W 11
Thursday, March 25, 2021
Extremely resourceful for a DIY homeowner. Had the app about a year. I absolutely recommend this app for all home owners to keep all your residential needs and references a click away. No more going back home to find the correct size filter for my heating unit or other related items from my residence. Thank you HomeServe.
HomeServeUSA
Monday, March 29, 2021
Thanks for your review! We are continuously working on adding more features to our app to make your experience better. If you have any feedback or suggesstions, please send a note at
[email protected].
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