Haman's Gallows 9
Friday, June 27, 2025
Notification-heavy with no apparent way to configure. had to disable notifications entirely on my phone. would much prefer it just be a DA storage app than constantly telling me which fart coin is in the top 7 today. beyond that, it's a very intuitive and well-designed app; it's a bummer about the ads.
IoTrust Co., Ltd
Sunday, June 29, 2025
Dear customer, We apologize for the inconvenience. We are currently working on improvements related to notifications and will address this issue as part of the development process. Thank you. Best Regards, D'CENT
Darien Cook 10
Friday, January 3, 2025
I love the ability to invest in tokens that are not available on most sites. I did have issues with lost tokens during swaps within the app, and a couple of swaps from other platforms. For ex, I lost CRO and ONE on several occasions. It was due to having multiple versions of the token within the dcent app. I lost some Horizen I swapped internally on the app. The issue doesn't deter me from recommending it. Maybe a better understanding of the interoperability with multiple versions of a token.
Wallace Cameron (WHIPSHEE) 7
Thursday, July 17, 2025
The D'CENT app wallet is simple & easy to use. I would recommend it to anyone wanting to get their crypto off the exchanges. However, there is room for improvement. I'd say that D'CENT should expand their sources for determining the price of assets as they are currently only using the average based off of Coin Gecko's data. I used Kraken exchange and just comparing the prices on some assets, there is a difference of £0.03 ($0.04) on some, this is a lot on large holdings. Overall I give ⭐⭐⭐⭐
Gabriel Khufu 6
Saturday, July 19, 2025
Trying to swap at a very critical moment and it telling me an update is needed to perform the swap. But I can't update it. Uninstall and open are the only options. I'm getting worried. So should I uninstall it or what. I don't want to lose my crypto. Now the website is saying I'm not authorized to view the website 🤨??? Edited
IoTrust Co., Ltd
Tuesday, July 22, 2025
Hello. If you are using the Biometric Wallet and haven't updated the firmware, some features like swap may be limited. Please update your wallet's firmware and try again. Refer to this guide for instructions: https://userguide.dcentwallet.com/biometric-wallet/firmware-update-from-computer Thank you. D'CENT
robert rascon 4
Saturday, May 10, 2025
I never had a problem until today. my dcent wallet wouldn't load. it would just stop at verifying address. Sat there for about 45 minutes trying to get it load. I then tried to update the app with no luck. after that I tried rebooting the device. it started loading but once it came to my polkadot it got stuck. so I tried 2 or 3 more times and it kept getting stuck. finally I had to totally reset my wallet. it would not reload my DOT so im still missing 200 polkadot. what do I do?
IoTrust Co., Ltd
Monday, May 12, 2025
Hello. The Polkadot network issue has been resolved. Account sync, balance view, and transfers now work normally. Please restart the D’CENT app and sync your biometric wallet. We apologize for the inconvenience and appreciate your patience. Thank you. D'CENT.
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