A Google user 18
Wednesday, January 15, 2020
I had some problem with log in but LG U+ Korea service team help me to reconnect. customer service representative were very attentive and they called back from Korea to fixed the issue. Great great way to connect to family when they are far away. Edited
LG유플러스(LG Uplus Corporation)
Wednesday, January 15, 2020
Hyesun Kim고객님 안녕하세요, U+스마트홈앱 담당자입니다.
저희 서비스에 높은 평가를 해주셔서 진심으로 감사드립니다.
앞으로도 더 좋은 서비스를 제공하는 LG유플러스가 되겠습니다.
많은 이용과 관심 부탁드립니다.
감사합니다.
Ahmed Ata 2
Thursday, June 13, 2024
I want to use this application but I can't register to it cause I don't have korean phone number,Is this any way to register to this app without korean phone number I have a mttl-w01 switch and I want to control this switch by application
LG유플러스(LG Uplus Corporation)
Friday, June 14, 2024
Dear customer. We're sorry for the inconvenience. U+smarthome app is monthly subscription service, so you need to subscribe in order to use our services. You can subscribe to our service in nearest U+store. Thank you very much.
Romaisa A 17
Wednesday, October 21, 2020
It's good but i DON'T understand a thing, is there an English option? Please, i really wanna use the app but i don't understand Korean. :(
LG유플러스(LG Uplus Corporation)
Thursday, October 22, 2020
Sunny Sunoo고객님 안녕하세요, U+스마트홈앱 담당자입니다. 만족스러운 서비스를 제공하지 못해 죄송합니다. 현재 안타깝게도 영어 옵션은 지원하지 않고 있습니다. 저희 서비스에 많은 관심을 가져주셔서 감사드리며 고객님의 의견을 관련 부서에 전달하여 보다 나은 서비스를 제공하도록 노력하겠습니다. 감사합니다.
Ziad Ahmed 2
Tuesday, January 7, 2025
i can't use my iot power strip wifi function because i can't create an account on the app i am outside south Korea and i need to use the device please contact me as soon as possible to fix this issue
LG유플러스(LG Uplus Corporation)
Tuesday, January 7, 2025
안녕하세요. 고객님. 국내에서 요금제를 가입하신 경우라면 해당 기기를 해외에서 사용에 별도 제약은 없는것으로 알고 있습니다. (다만 자사에서 제공하는 전용 기기만 사용 가능합니다) 계정 생성은 유료 요금제 신청시 생성하신 계정을 그대로 사용하시면 됩니다. 여기 적어 주신 내용만으로는 정확한 상황을 알수 없어서 답변이 어렵습니다. 엘지유플러스 고객센터로 연락주시면 접속 이력을 확인후 정확한 답변을 드릴수 있도록 하겠습니다. 감사합니다.
Aly Ahmed 1
Thursday, June 3, 2021
I am trying to register in the application. But I'm not Korean and I have some iot smart devices. Please help
LG유플러스(LG Uplus Corporation)
Thursday, June 3, 2021
Hello. mr. Aly Ahmed. If you need help with using your IoT smart device, you can contact our call center (dial 101 on the smart phone) and request english help. Alternatively, you can use ask for korean document for the device you are trying to use and use google translate on the document. Thank you very much..
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