MONIQ TAP., CO LTD
Monday, August 25, 2025
Hi there! If nothing shows up:
1. Ensure Bluetooth & Location are ON and permissions are granted.
2. Toggle Bluetooth off/on or reboot, then rescan.
3. Test with a known BLE device. If a tag is right next to its owner’s phone, it’s listed under Safe to avoid false alarms.
Still stuck? Contact us via Settings → Email us and we’ll check logs to help.