Pam Rotella 278
Sunday, June 29, 2025
The software designers apparently gave no consideration to pressing the same location on the phone when the phone doesn't respond, because when it finally does respond, the same location on the next screen may change something you didn't want changed. This wastes time and is bad design, and I think the newer version is worse than the older one in other ways, too. Also, Ring in general has problems picking motion up and misses a lot of important footage, including break-ins. Edited
Andrea Burkenstock 1,543
Tuesday, July 15, 2025
App worked great till a couple months ago. Now notifications are pointless if they even come through timely. The doorbell ring no longer works as a notification on the phone, only through the doorbell itself, there is no longer a video preview, the app does not open when you click on the notification, and on the rare occasion that it does open it brings you to a whole new live view rather than the footage it notified you about. The app has become pointless for notifications.
Abby 1,078
Monday, June 23, 2025
No Notifications? I've had this app for years and it's notified me of every motion on my phone. A week or so ago, it started asking if I was getting correct or incorrect motion alerts, to which I didn't respond. The last few days, it's just stopped notifying me of anything. I've checked my notifications settings numerous times - everything is turned on. I've restarted my phone a few times. I use a Galaxy S23. Please fix this.
Pawel Hanusowski 64
Friday, June 27, 2025
The recordings are awful. App decides when the event started, completely missing the beginning of the event and there no way to view it, even when downloading the pre event timeline before it, It seems to lag and jump through the timeline and record after trigger. It should simply bookmark a time not cut out portions of the recording. Also make this work with Google home. how ridiculous is it that the app exists on the play store but can't view cameras through Chromecast. Edited
Ring.com
Friday, December 29, 2023
Hello there
Thank you for reaching out to us. We know how important it is for all features on your Ring device and app to work correctly. Rest assured that our support team on Facebook can look into this with you. To connect, send a PM to @Ring.
Tyler Locke 229
Wednesday, June 18, 2025
Motion detection is poor. I have no schedules, Max frequency and sensitivity, yet the camera still will regularly miss a delivery person standing right in front of my door. Have had major issues recently with the app sending push notifications but clips not downloading to the app timeline. Support was completely useless on the issue. Update: Latest app failure is now Rich Notifications stopped working. Mobile dev is clearly lacking at Ring. Edited
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