Tonilynn Ludwig 124
Tuesday, April 15, 2025
My son loves Mecha Builders and was so excited for this app. Initially there were no complaints, I paid a one time 10$ and had access to everything. But a few days ago there was an update and now we have to pay a continuous subscription to access all content. That's frustrating on a few levels, like why did I pay 10$ to have full access removed? Why do I now have to pay a subscription to let my son play everything he previously had access to? Will I get a refund for that 10$? Disappointed. Edited
StoryToys
Wednesday, April 16, 2025
We're sorry you're not happy. Please send us a copy of your original purchase receipt and we'll rectify should there be an issue from our end right away! Please email
[email protected].
CS 33
Friday, June 13, 2025
I can't mix 3 color1️⃣🌟💔 4️⃣ left and I can't get the subscription for free👎🏼 and I'm remove something from my screen and I'm 7 years old Edited
Amanda 67
Saturday, November 23, 2024
I download this for my child after him seeing it on the youtube kids. It looked good but i dont agree with subscription i understand that cost money to make these games and time but subscription model doesn't work very young kids as they jump.around lot from game to game. I be happy to buy for it out right or even parts of it . But would not do subscription . At least there some free stuff on there for him to play around with . Not sure i can buy google pass which might do when older Edited
StoryToys
Wednesday, November 27, 2024
Hi there! Please note that this app is free to play but additional paid content is available. The app contains a subscription service which gives access to ALL content in the app, including all future packs and additions. Alternatively, you have the option to purchase separate in-app packages for a small fee. Hope this helps 😊
Sasha Bad Bear 32
Wednesday, July 17, 2024
My son likes it, but I can't purchase a subscription from his phone because of the parent app and it doesn't share through Family library, so there's no way for him to access everything even if I wanted him to unless I put it on my phone and let him play on that. Very annoying and frustrating.
StoryToys
Monday, July 22, 2024
Hi there, sorry you're having difficulty with the app. Could you please email us at
[email protected] explaining the problem and we'll do our best to help you? Thanks!
Sera Lighthaven 125
Saturday, June 21, 2025
WON'T RESTORE PURCHASES. keeps crashing. my son is melting down. 😒 nonsense.
StoryToys
Monday, June 23, 2025
So sorry! Something went wrong, somewhere! And while we strive for perfection, we occasionally mess up. Just email us at
[email protected], and we will do what we can to come as close as we can to being perfect.
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