Krystin Hernandez
868
Thursday, July 3, 2025
ABSOLUTE WASTE OF TIME! Don't complete too many steps at once. I was just literally playing a couple games and I guess I did too many steps because they locked my account. It's been under review since at least may 24th. I contacted support, and sent in all my proofs they asked for and I get an email today saying they didn't have enough info so they were just closing my ticket instead of trying to help. update: tried to reopen my ticket and resent all my proofs and no response still after a week. Edited
Playful Rewards
Friday, May 23, 2025
Hi Krystin, We understand your frustration. We've seen a rise in fraud and are working hard to keep things fair. If you believe your ban was a mistake, reach out through in-app support, and we’ll review it. Please note that certain actions, like using VPNs or cheats, aren’t allowed to ensure a fair experience for all.
Matt Campbell
828
Sunday, May 25, 2025
SCAM!!! The platform starts off really well, but once you reach a certain threshold, it will stop tracking for no reason. It seems to stop tracking on the biggest payout levels. Contacting support is like not speaking with anyone, because they will ask you for screenshots to make you think they are working on the issue, but they messaged me back stating to just play another game because unfortunately, this one will no longer track and I will not receive my earned credit. It was almost completed.
Jennifer Woodsworth
1,771
Saturday, June 14, 2025
The app was working fine for me at first. The games were ok. I was earning points with minimal issues. Once I claimed my first reward the whole interface changed. I couldn't keep earning on the games I had installed. The points were poorly calculated and most were missing. I'm still waiting to receive the reward. update: still no rewards and no response to my emails for missing points Edited
Playful Rewards
Wednesday, June 11, 2025
Hi Jennifer, We're so sorry to hear you had a negative experience. Would you mind opening a support ticket in app so our team can look into your issues?
Lindsay Willis
2,492
Thursday, May 29, 2025
I'll update this review if my issue is resolved. There was a reward of $10 in their points if you spent $5 in a game downloaded through them. I spent $5, and earned enough points with that included to redeem a gift card. The app then stopped showing any games, including the one I downloaded, in the app. Contacted customer support and they said my account was flagged for fraudulent activity, though I haven't, and they'd get back to me when it was confirmed or denied. Nothing yet.
Playful Rewards
Thursday, May 29, 2025
Hi Lindsay, We understand your frustration. We've seen a rise in fraud and are working hard to keep things fair. If you believe your ban was a mistake, reach out through in-app support, and we’ll review it. Please note that certain actions, like using VPNs or cheats, aren’t allowed to ensure a fair experience for all.
Lucille Bush
258
Thursday, May 29, 2025
so i waited to give a review. may 25th i had enough points to cash out for $50.00, so i put in a request. then i receive a email that my account has been flagged for fraud which is bs. i just downloaded that app and started to play dice dreams. they had a opportunity to get a extra $200 if i got finished the 5th milestone within 5 days. well, i never got my $50, there's no games to choose from, that extra $200 offer is gone and I'm pretty much back to square one. don't waste your time!
Playful Rewards
Friday, May 30, 2025
Hi Lucille,
We understand your frustration. We've seen a rise in fraud and are working hard to keep things fair. If you believe your ban was a mistake, reach out through in-app support, and we’ll review it. Please note that certain actions, like using VPNs or cheats, aren’t allowed to ensure a fair experience for all.
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