Eric Carlsen

I went with a Kobe e-reader for features for the price. It's still great, but this app is awful. It's stuck at loading the library and no books show up. I tried everything customer support said, multiple times. No luck. It's worked in times past and is okay then. But these sync issues happen often. When I check out or buy a new book it often doesn't appear. (I've tried repairing my account, repeatedly. It doesn't work). Edited

Rob Lyons

It is a shame. They did a major update to the app late 2024, and it absolutely sucks now. Missing features and tons of terrible bugs: Brightness is full manual, no auto and doesn't follow the device settings; no longer can use volume buttons as page turn; screen brightness setting resets constantly, regularly doesn't load the app, just a blank screen, until you close and reopen the app, the lost goes on. The UI changes were nice, but the actual app IS HORRENDOUS.

Nicholas Halderman

It doesn't save properly when it goes to the background. So often it won't open back to the same page you were on, and reverts to a prior brightness setting. It always either uses its own brightness, or else, if you choose "use system brightness," wants to *control* the system brightness itself; either way is frustrating thanks to the tendency to forget the setting and revert. I don't demand a ton from a reader app, but this one screws up things I hadn't even thought of.

Kristen Hay

unfortunately, there is a flaw in the audiobook app. it doesn't keep your place in the book. It also doesn't allow for bookmarking it, so when it jumps around, you can't find where you last were. It's happened constantly to me and my husband. I contacted the company and told them the issue and that I'd need a refund for both credits since I couldn't save my place in the books and they refused. Said they would only give me credits for new audio books, which is useless to me. bad company policy.

René

I can no longer use my credits for audiobooks, the only option is to purchase at full price. The "help" link only leads to an error message on both the app and the website. Please let us fine-tune the playback speed. The playback speed adjustment is currently extreme. Speeding up to 1.05 to 1.10 or down to 0.95 or 0.9 would be great. I'd never isten to anything at +3.0 speed... The search results aren't easy to navigate. Membership read/listen library is awesome! I hope that doesn't change. Edited