Tony Morrow 4
Monday, June 9, 2025
Had a problem paying today. The app should bill after the fact, so that I don't have to worry about getting a ticket. Let us deal with it later. We're only taking about a $3 fee. Not $300. Today, I tried 3 cards via Google Pay and all were failing. But I didn't have time to figure out what is wrong. Had to get to work. Later I tried by entering card info directly into PM and that worked, so apparently a Google Pay issue. But still wrong timing trying to have to deal with this issue. Edited
Parkmobile, LLC
Monday, June 9, 2025
This doesn't seem right. We want to take a closer look at this for you. Please send a note to
[email protected] so we can connect.
Mike Kemp 9
Thursday, May 1, 2025
Have had to create a new account each time I've tried to use this. The usual modern chat-only support. And now a parking ticket while legally parked with an hour remaining. No response from ParkMobile support, and unable to resolve with the local jurisdiction. What a service. The response is interesting. I registered a support case that seemed to be brushed off. This included the pictures and details requested. If this was such an abnormality, why the dismissal of my request for support? Edited
Parkmobile, LLC
Wednesday, April 30, 2025
Oh no! This sounds like unusual app behavior and we'd like to investigate further. We know that being cited can be frustrating and we'd appreciate the opportunity to investigate this for you. Please send an email with a copy of your citation to
[email protected] and we will assist you right away.
CJ Adamire 19
Tuesday, March 25, 2025
couple years of no issues, love the convenience. no problems until last week. I parked and paid, 20 minutes later, I looked at my phone, and it was on the "start parking" screen, so I hit the button, thinking I must not have completed it previously. (which i actually did complete) There should be a pop-up warning or control against creating a session for the same license plate in the same zone when you have an active session. Edited
Parkmobile, LLC
Monday, March 24, 2025
We apologize for any confusion this may have caused, and we'd like to assist you directly with this, if you can please contact us at
[email protected]. We look forward to hearing from you!
A Google user 27
Thursday, February 20, 2025
Took over 20 minutes to log into app this morning. App kept saying it needed to send me an email to log in and it took over 20 minutes to do so. I ended up getting a parking ticket because it took so long. When I finally got into the app, all my info is gone and it won't allow me to add it back. Update: I sent the feedback directly to them as requested so they could "look into it further" for me and they responded by closing the case. WOW! Edited
Parkmobile, LLC
Wednesday, February 19, 2025
This doesn't seem right. We want to take a closer look at this for you. Please send a note to
[email protected] so we can connect as soon as possible. Thanks in advance!
Michael Meyer 20
Friday, March 14, 2025
Absolute scam of a app. Suppose to be a convenience to pay by mobile but if you select the wrong vehicle from the drop down you get to pay twice, under no other situation would you have to pay for a service twice. Using the chat function in the app takes you to the worst possible AI help. Even with any extra money they warn they can afford real people to help resolve issues.
Parkmobile, LLC
Friday, March 14, 2025
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at
[email protected].
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