Bryan Jacobs 13
Tuesday, June 24, 2025
Essentially a read-only access to chart info. Inbox items pop up as "need to view this on desktop." No ability to place orders, clear inbox items, make patient cases, document anything, etc. Might as well use desktop mode on your mobile browser... Edited
athenahealth
Friday, August 1, 2025
Hi Bryan! We apologize for the inconvenience faced. We are beta testing editable features like patient case workflows and inbox actions before we release them to all users. Please visit the Success Community page to register your interest in participating in on-going betas. We'd love to hear your feedback.
A Google user 5
Thursday, May 1, 2025
I'm confused. Does this app do anything besides let you view information? That seems to be all the app does. My understanding is that the IOS app has significantly more functionality. In my opinion this app was released before it was ready as it adds very little in terms of utility.
athenahealth
Friday, August 1, 2025
Hi Brentt! We apologize for the delay in meeting your needs on Android. We are currently beta testing editable features like patient case creation or inbox actions before releasing them to all users. Do visit the Success Community to register your interest. Exam documentation is in our product roadmap and we will update you as soon as it is ready.
Jeff Ginsburg 5
Friday, April 11, 2025
First, they take multiple years to create the Android version and then when they finally do produce the Android version, it is severely limited and has none of the functionality of the iOS version. What good is seeing my patient cases if I can't respond to them?
athenahealth
Friday, April 11, 2025
Hello Jeff!
We understand the frustration of having to wait for the Android App release and apologize for the delay. The Patient Case Create & Edit workflow is going into alpha by end April, 2025. Could you create a support ticket mentioning this and we'll reach out to your beta coordinator for participation confirmation.
Michael Burke 3
Saturday, April 26, 2025
Absolutely horrible and nonfunctional on Android. I have been with Athena for 10yrs, moved to another EMR for 3yrs, and returned to Athena. Athena has made no sincere effort to integrate on Android. My other EMR is flawless on Android. I agree with other reviews. My group pays Athena around $13,000/month. We are small but not voiceless. We use multiple operating systems: Mac OS, iOS, Android, and PC. Time for Athena to listen to its customers or become obsolete and be replaced by progress
athenahealth
Friday, August 1, 2025
Hi Michael! We apologize for the delay in meeting your needs on Android. The app was released a short while ago and we are currently testing editable features like patient case creation or inbox actions via alphas and betas before releasing them to all users. You may visit the Success Community alpha-beta page to register your interest.
Marcos Trujillo 3
Tuesday, September 24, 2024
What an absolute piece of work. I use it mainly to check out my schedule but it logs you out in 2 seconds if the app is not being used. The login process it's not much easier than using the website and requires no less than three or four taps, not supporting biometrics.
athenahealth
Monday, October 21, 2024
Hi Marcos! We apologize for the technical difficulty that you are facing. This is certainly not the experience we want for our users. Could you please log a support ticket and include your username in order for us to investigate further?.
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