Tamara Ham 4
Tuesday, October 8, 2024
Watch out for the hidden shipping fees... I chose the cheapest shipping, $7.50 then I saw the option to have it delivered 3 days later than the $7.50 fee and it was only $2.50 to wait an additional 3 days.... Nope - that was $7.50 + $2.50 to choose a later date. They did refund the $2.50 to me but I went back and looked at it again.... It is deceptive as it does not say there is an additional charge.
PlanetArt
Tuesday, October 8, 2024
Hello Tamara, we apologize for the confusion regarding the shipping charges. All orders include standard delivery, with additional fees for upgraded shipping methods. These details are shown on the order summary page before checkout. For further clarification, feel free to contact our customer service team. We appreciate your feedback!
Kimberly Hurt 0
Saturday, October 19, 2024
When it asks you about your shipping method $7.99 for standard up to $14.99 overnight which is not "overnight". So it doesn't give you a total before you submit. So I'm thinking I'm paying $20 for the product and then whatever sales tax is going to be in $14.99 for shipping my total came up to $46.35. I was charged almost $23 for shipping. So hopefully this product is worth almost $50. Very disappointed on that part. Plus I didn't get my 50% off when I downloaded the app. Scam I hope I get my pr Edited
PlanetArt
Sunday, October 20, 2024
HI Kimberly, thank you for bringing this to our attention. We're so sorry about this and we'll be happy to review your order regarding the charges and all the issues you may have. We kindly ask to please reach out to our team at
[email protected]. Thank you and we look forward to hearing from you!
Michelle Robbins 11
Tuesday, November 19, 2024
several options for all ages. there are some unique gifts as well as standard gifts one would look for. I do wish there was a little more leeway when personalizing items. For example, some ppl have two middle names. I would shop here again.
PlanetArt
Saturday, December 7, 2024
We're so glad you enjoyed the variety of gifts available and found some unique options that stood out. Your suggestion about more flexibility when personalizing items is very much appreciated, please reach us at
[email protected] for further assistance!
Catherine Smisek 2
Thursday, June 26, 2025
Great place for personalized gifts.
Eric Dilley 12
Saturday, March 23, 2024
Too expensive. I went to the site and it said if you use the app, then you get 50% off your first purchase, which was a lie. My purchase said it was not eligible for the discount.
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